Return/Refund Policy: If you are unsatisfied with your planner, please feel free to email us at [email protected] with your concerns. Due to the handmade nature of our product, we do ask that you keep in mind that there many be small errors. This pertains to ink smudges, imperfect alignment of pages, etc. Additionally, this product is completely written, designed, and produced from scratch. There may be small typos or mistakes, but please know that if there are any errors, we fix them as soon as possible and each standard copy of Exploring Eorzea is the newest, most up-to-date version available. At times, we will sell flawed planners. These are just planners with too many flaws for us to sell for full price. These flaws will never affect the functionality of a planner, but there might be aesthetic flaws, such as ink stains, creased pages, or misshapen binding. Please purchase with care.
Shipping Policy: Our in-stock products will be shipped within 3 business days of the order being placed. Domestic shipping costs include handling and postage for USPS Priority mail. We do offer international shipping using Pirate Ship's Simple Export Rate proxy services. If you have an AHOY tracking number, please enter it at https://a1.asendiausa.com/tracking/ for updates. If you'd like to upgrade to USPS First Class International mail, feel free to email us at [email protected] to pay the difference.